LUMIWHITE Returns Policy


On the unlikely occasion that you are not happy with your order, as part of the LUMIWHITE Returns Policy, LUMIWHITE Teeth Whitening provides a full refund for any products you wish to return providing they have been unused, have not been damaged and are returned in their original packaging. Delivery charges cannot be refunded and charges for sending back items will not be paid for by LUMIWHITE Teeth Whitening. You will be given a period of 14 days from the date of invoice to return any products.

In order to request a return, you must contact us in writing via email to sales@lumiwhite.com with the subject ‘Returns’ and provide us with your Order Number. Following this email to us, we will provide you with a Returns Form which you must complete and send with the product/s you wish to return. When making a return, we kindly request that you ship your item/s back to us via Recorded Delivery in the unlikely instance that your package is lost in transit.

Unfortunately, LUMIWHITE Teeth Whitening will not accept any items which have been returned that are not in their original condition, meaning that no refund will be made.