Frequently Answered Questions


Have a question that is not answered below? Drop us an email or message us on our live chat.

LUMIWHITE Teeth Whitening products work really well and may be used to treat a variety of cases including:

  • Yellow teeth due to aging.
  • Tetracycline stained teeth.
  • Yellow/Brown teeth due to fluorosis.
  • Discoloured teeth due to calcifiic metamorphosis.
  • Dietary stains.
  • Anterior teeth prior to composite bonding or porcelain veneers/crowns.


Nevertheless, it is up to your LUMIWHITE Dentist to determine your eligibility for LUMIWHITE Teeth Whitening.

According to British and EU law, LUMIWHITE Teeth Whitening can safely and legally only be provided under the supervision of a dentist.

If during your initial appointment your LUMIWHITE Dentist decides you are not dentally fit and require remedial dental treatment, they will advise you on what steps to take in order to become dentally fit. It is imperative that anyone wanting to use LUMIWHITE Teeth Whitening must be dentally fit prior to commencing treatment.

Your LUMIWHITE Dentist will give you the option of undertaking remedial dental treatment at their dental practice. The cost of any additional treatment (including interest-free payment plans) is up to the LUMIWHITE Dentist and LUMIWHITE Teeth Whitening holds no responsibility for the cost of any additional treatment required.

If you already have your own regular dentist, your LUMIWHITE Dentist will advise you to visit them for any remedial dental treatment before inviting you back to see them so that you may begin your LUMIWHITE Teeth Whitening treatment.

In general, LUMIWHITE Teeth Whitening products are not suitable for:

  • Anyone under 18 years of age.
  • Patients who are pregnant or breastfeeding.
  • Patients who are not dentally fit – i.e. have caries, extensive and/or deficient restorations, periodontal problems or other problems which may cause hypersensitivity during whitening.
  • Patients who want to whiten their crowns, veneers, fillings or dentures
  • Patients who have unrealistic expectations.
  • Patients who are not willing to carry out the treatment as directed by their LUMIWHITE Dentist.

LUMIWHITE Teeth Whitening is a professional-grade teeth whitening system developed by UK dentists. Non-professional alternatives, such as whitening toothpastes and blue light whitening, contain zero (or very small amounts of) Hydrogen Peroxide – which is the main active whitening agent used by LUMIWHITE Teeth Whitening. Hydrogen Peroxide safely and effectively whitens teeth by breaking down the large organic molecules that cause staining.

LUMIWHITE Teeth Whitening contains up to 6% Hydrogen Peroxide which is the maximum, legal and safest concentration. It is illegal for anyone, including dentists, to offer or provide teeth whitening at a concentration greater than 6% Hydrogen Peroxide.

At LUMIWHITE, we believe it is important to provide you with DAY and NIGHT whitening options so you can choose the type of whitening that best suits your lifestyle.

With LUMIWHITE BY DAY you can achieve optimum results with minimum wear time (as little as 1½ hours!) whilst LUMIWHITE BY NIGHT is designed to be worn overnight for maximum comfort and convenience.

Both DAY and NIGHT options offer an option for sensitive teeth.

 

We often get asked if LUMIWHITE products are safe to use and whether they damage your teeth…

LUMIWHITE products were developed by UK dentists and have been used by thousands of dental patients worldwide. They do not damage your teeth.

To comply with UK regulations, LUMIWHITE Teeth Whitening can only be delivered under the supervision of a LUMIWHITE Dentist. That’s why every patient, who places an order via our website, must undergo a full dental assessment (included in the price!) prior to using LUMIWHITE Teeth Whitening.

LUMIWHITE Teeth Whitening has been designed to ensure the whitening results are long-lasting.

We completely understand how important it is for all our patients to maintain the level of whitening that has already been achieved.

Your LUMIWHITE Dentist will be able to recommend an appropriate top-up whitening regime with you to help you keep your teeth the way you like them.

Rest assured, we are confident you will be very happy with the whitening results achieved using LUMIWHITE Teeth Whitening products.

LUMIWHITE Teeth Whitening treatment is subject to a full dental assessment by a LUMIWHITE Dentist. If your LUMIWHITE Dentist informs you that you require a filling, or any other additional treatment (for dental health purposes), they will give you the option of having any additional treatment with them. Alternatively, they will also give you the option of returning to your existing dentist for treatment before returning to complete your LUMIWHITE journey.

Tooth sensitivity is a known side-effect of professional teeth whitening. So what can be done?

LUMIWHITE Teeth Whitening gels contain Potassium Nitrate and Sodium Fluoride – two ingredients, clinically proven, to manage tooth sensitivity. Despite the addition of these ingredients, we understand some patients may still experience sensitivity and this is usually very mild.

That’s why LUMI SOOTHE was developed…

LUMI SOOTHE is a revolutionary, fast-acting, desensitising gel that can be used for at least 10 minutes before and after teeth whitening. It contains two active ingredients, Potassium Nitrate and Sodium Fluoride, which are clinically proven to minimise tooth sensitivity and promote tooth remineralisation.

In addition to using LUMI SOOTHE Desensitising Gel, we would also advise you to use any of our DAY or NIGHT teeth whitening kits that have been specifically designed for patients with sensitive teeth.

After placing your order, a LUMIWHITE representative will contact you within 48 hours to arrange your first appointment with your local LUMIWHITE Dentist. Watch the video to find out more about more about how LUMIWHITE Teeth Whitening works.

Interested in LUMIWHITE Teeth Whitening and want to know more about the process and how it works before you order? Book a FREE consultation with one of our LUMIWHITE Experts who will be happy to answer any questions you may have.

Place your order online today to experience LUMIWHITE Teeth Whitening, under the supervision of a LUMIWHITE Dentist, at one of 200+ dental practices across the United Kingdom. Click here to order.

After you place an order, we will match you with a LUMIWHITE Dentist in your preferred location and within a 20 miles radius of the postcode you have provided us with during the checkout process.

In the unlikely event we cannot book you in with a LUMIWHITE Dentist, in a location that is most convenient for you, we will provide you with a full refund.

Here is a list of towns and cities LUMIWHITE Teeth Whitening is currently available in:

Amersham, Ashton-under-Lyne, Aylesbury, Barnet, Barnsley, Basildon, Bath and North East Somerset, Batley, Beaconsfield, Bedford, Belfast, Birmingham, Blackburn, Blackpool, Borough Green, Bournemouth, Bradford, Brentford, Brighton and Hove, Bristol, Buckinghamshire, Cambridgeshire, Canterbury, Cardiff, Chalfont St. Giles, Cheshire, Chester, Chiswick, Cornwall, Crewe, Cumbria, Darlington, Deal, Derby, Devon, Dewsbury, Doncaster, Dorset, Dublin, Durham, East Yorkshire, Eccleshall, Edinburgh, Essex, Glasgow, Gloucestershire, Glynneath, Greater Manchester, Hampshire, Hartlepool, Hertfordshire, High Wycombe, Huddersfield, Kent, Lancashire, Leeds, Leicester, Leicestershire, Lewisham, Lincolnshire, London, Macclesfield, Manchester, Market Harborough, Marlow, Melton Mowbray, Merseyside, Middlesborough, Milton Keynes, Neath, Northamptonshire, Northumberland, Norwich, Nottingham, Nottinghamshire, Oldham, Orpington, Oxfordshire, Peterborough, Peterlee, Plymouth, Pontypool, Poole, Portsmouth, Preston, Reading, Sevenoaks, Sheffield, Somerset, Southampton, Southport, South Yorkshire, Stafford, Stalybridge, Stoke-on-Trent, Stone, Sunbury-on-Thames, Suffolk, Sunderland, Surrey, Swanley, Swansea, Tameside, Warwickshire, West Yorkshire, Whitstable, Wiltshire and Wolverhampton


LUMIWHITE Teeth Whitening is a luxurious, professional, teeth whitening system developed by UK dentists.